Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

What Kind of NDIS plan do I need to have?

As we are not a registered NDIS provider we only accept clients with a plan that is either: 1) Plan Managed or 2) Self-Managed. If you are either of the above then you will be able to access the services here at Two Sense Therapy.

What type of participants does Two Sense Therapy work with?

Two Sense Therapy works primarily with NDIS clients as we have the experience to assist with navigating the complex NDIS funding structures when requesting Assistive Technology (AT), Home Modifications, SIL/SDA or providing functional assessment reports to support plan reviews and funding. We work together with the participant to assist them in achieving their chosen NDIS goals.

What age range does Two Sense Therapy work with?

We usually take on participants that are 18 years or over, however, if you or your participant is under the age of 18 and requires home modifications or an assistive technology application please get in touch with our team to see if we are suitable to assist. As we usually do not take on cases for early childhood intervention and recommend looking for practices that have a pediatric Occupational Therapist on board with their team to better suit your needs.

What services do Two Sense Therapy offer?

We have a wide range of services that we offer our clients however the most common areas that we work with are; Home Modifications, Assistive technology, Functional Assessments, Specialist Disability Accommodation & Supported Independent Living and complex Home Modifications. If you do have any questions about other services we may offer head over to our Contact Us page and we will get back to you. To read more about our services you can do so here.

When will I receive my report from Two Sense Therapy?

Our team endeavours to work as quickly as possible to provide you with a finalised assessment. Our Therapist will communicate with you in the initial assessment of the suspected timeline in order for you to receive a finalised report.

What if my NDIS plan is almost over?

Typically your plan will be reviewed and renewed by the NDIS. However, if you are concerned about not receiving adequate funding in your new plan we can assist with a functional assessment for the NDIS to review upon your upcoming plan review.

How does Two Sense Therapy work with my NDIS funding?

Self Managed participants will receive an invoice sent to your nominated email address to claim these funds from the NDIS fund.

Plan Managed participants will be invoiced to the nominated plan manager who will pay you invoices to us directly using your NDIS fund.

How do I pay the invoices for Two Sense Therapy?

We invoice our clients every Friday (this may vary subject to public holidays) for any work that has been completed within that 5-day period.

All invoices are due for payment within 14 days of receipt. We require the initial assessment invoice to be paid prior to processing further your specific requirements. If your circumstances need urgent attention please let us know and we can send out invoices more frequently.

If you still have specific questions you can always email us directly to ask!